“The way your employees feel is the way your customers will feel. And if your employees don’t feel valued, neither will your customers.” – Sybil F. Stershic
The Latest Recommendation from Lee’s Bookshelf – “Love Works: Seven Timeless Principles for Effective Leaders”
The Latest Recommendation from Lee’s Bookshelf – Love Works: Seven Timeless Principles for Effective Leaders by Joel Manby. Before Joel won the respect of America with his appearance on the CBS reality TV series Undercover Boss, he was a highly successful corporate executive. After the show aired, many of the 18 million viewers wrote to him about the profound impact of his servant leadership. How does a person achieve that level of success without arrogance or pride?
This book shares his inspirational story – Click Here to read more.
If you’ve already read this book, please share your comments – thank you!
Download your free copy and share with your team or even your public officials –
“In an age of growing complexity Lee Ellis draws upon his experiences as an American POW to provide a path for future leaders of our Nation—courageous accountability. [His upcoming book] ‘Engage with Honor’ touches upon the immutable leadership virtues of honor and accountability. His courageous accountability model is an excellent guide to learning our way through uncertainty and complexity. It is a must read for generations of leaders to come.”
On this day in leadership history in 1933, U.S. President Franklin D. Roosevelt gave his fourth “Fireside Chat.” Roosevelt spoke with familiarity to millions of Americans on current issues and was able to quell rumors and explain his policies. His tone and demeanor communicated self-assurance during times of despair and uncertainty. Roosevelt was one of radio’s greatest communicators, and the fireside chats kept him in high public regard throughout his presidency.
What’s the leadership lesson? Find your version of a fireside chat to engage with your people in a deeper, more authentic way.
FDR Fireside Chats – Wikipedia
“A very few men, like [Major] Jim Kasler, have the stamina and courage to stick to a hard line during severe punishment and continue to hold out [to do the right thing]. Most men, although they want to do a good job, will gamely resist the cruelties, but not for very long.” – Col. Larry Guarino, POW SRO